FAQ's
What materials are available?
What materials are available?
Our collection is offered in a curated selection of materials chosen for durability, versatility, and ease of specification. Available options include solid white oak, oak veneer, upholstery textiles, leather, and powder-coated aluminum finishes on select products.
What wood finishes do you offer?
What wood finishes do you offer?
Standard wood finishes include:
- Natural White Oak
- Black Stained Oak
Additional finishes may be available for larger projects.
What frame finishes are available?
What frame finishes are available?
The indoor and outdoor lounge collection is available with powder-coated aluminum frames in:
- White
- Black
Do you offer upholstery options?
Do you offer upholstery options?
Yes. COM is available upon approval for most upholstered products.
Customers are responsible for shipping materials to our manufacturing partner, including any freight, duties, taxes, or related charges. Production lead times begin once materials have been received and approved.
What are your lead times?
What are your lead times?
All products are made to order.
Orders are grouped into scheduled production cycles throughout the year to maintain quality and production efficiency.
Typical production lead times range from 8–12 weeks following order confirmation and material approval. Shipping times are additional and vary by destination.
Do you stock products?
Do you stock products?
No. Most products are made to order, allowing us to maintain a focused collection while offering flexibility across materials and finishes.
Are your products suitable for commercial use?
Are your products suitable for commercial use?
Many products within the collection are suitable for hospitality, workplace, and commercial environments. Please contact us to discuss project-specific requirements.
Do you offer trade pricing?
Do you offer trade pricing?
Yes. Qualified architects, interior designers, specifiers, retailers, and industry professionals may apply for a trade account to access trade pricing and project support.
How do I apply for a trade account?
How do I apply for a trade account?
Please complete our Trade Application form. Once approved, you will receive access to trade resources, project assistance, and pricing information.
How does shipping work?
How does shipping work?
Shipping costs are quoted separately based on destination, order size, and project
requirements. Delivery options may vary depending on the project location.
What are your payment terms?
What are your payment terms?
Because all products are made to order, payment is required in full before production begins.
Can I request a custom finish or modification?
Can I request a custom finish or modification?
We welcome project inquiries and may be able to accommodate custom finishes or
modifications depending on the product and project requirements. Please contact us to
discuss your needs.




